Connection

Australia Wide

Beyond Blue – Coronavirus Mental Wellbeing Support Service

1800 512 348
coronavirus.beyondblue.org.auHowever the pandemic is affecting your mental wellbeing, you can talk it through with one of Beyond Blue’s counsellors. They’ll provide advice and support based on your specific needs.

Kids Helpline (24 Hours)

1800 55 1800
www.kidshelpline.com.auKids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason

Lifeline (24 Hours)

13 11 14A national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. Every 30 seconds, a person in Australia reaches out to Lifeline for help.

SANE Australia Lived Experience Forum

www.saneforums.orgA safe, anonymous community providing peer support for people living with complex mental health issues. SANE Australia is a national mental health charity making a real difference in the lives of people affected by complex mental health issues through support, research and advocacy.

1800RESPECT

1800 737 732
www.1800respect.org.auProvides support for people experiencing, or at the risk of experiencing, violence and abuse, their friends and family, and professionals.

Emotional Wellbeing Services

Australia Wide

Mindspot

1800 614 434
www.mindspot.org.au

A free service for Australian adults who are experiencing difficulties with anxiety, stress, depression and low mood. It provides assessment and treatment courses, or it can help you find local services that can help.

New South Wales

CatholicCare Bushfire Counselling

1800 068 698
www.catholiccare.cg.org.au
Southern Eastern NSW

A free counselling service to support individuals, families and communities impacted by bushfires. This service will help you and your loved ones to deal with the emotional reactions of disbelief, stress, anxiety and grief.

NSW Mental Health Access Line (24 Hours)

1800 011 511
www.health.nsw.gov.au

Statewide, NSW

Available to everyone in NSW and operates 24 hours a day, 7 days a week. Staffed by mental health professionals who will ask questions to determine if you or, the person you are concerned about, needs ongoing mental health care and how urgently it is needed.

One Door Mental Health

1800 843 539
www.onedoor.org.au

Various locations throughout NSW

A leading mental health service provider specialising in severe and persistent mental illnesses. Through One Door Mental Health, people living with mental illness and their families find an inclusive community, innovative services and advocacy support.

Rural Outreach Mental Health

1800 843 539
www.romhs.com.au

Shoalhaven and Southern NSW

Provides a Mental Health Service for people with severe and complex mental health needs living in the Shoalhaven and will be providing telehealth services to the Southern Shoalhaven region to increase access to therapies.

Stride

1300 001 907
www.stride.com.au

Various locations throughout NSW

Australia’s longest-serving mental health organisation. As a leading mental health charity, Stride is there for every chapter – helping anyone experiencing a mental health concern start their journey to recovery.

Wellways

1300 111 400
www.wellways.org

Various locations throughout NSW

A leading not-for-profit mental health and disability support organisation, Wellways’ services span mental health, disability and community care, and reach thousands of people each year.

Queensland

1300 MH CALL: Mental Health Access Line (24 Hours)

1300 642 255
www.qld.gov.au
Statewide QLD

A confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. Available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

Stride

1300 001 907
www.stride.com.au
Various locations throughout QLD

Australia’s longest-serving mental health organisation. As a leading mental health charity, Stride is there for every chapter – helping anyone experiencing a mental health concern start their journey to recovery.

Wellways

1300 111 400
www.wellways.org
Various locations throughout QLD

A leading not-for-profit mental health and disability support organisation, Wellways’ services span mental health, disability and community care, and reach thousands of people each year.

CatholicCare

1300 477 433
www.catholiccare.cg.org.au/
Southwest QLD

The social services agency of the Catholic Diocese of Toowoomba, CatholicCare provides a range of services to promote individual, family and community wellbeing in Southwest Queensland.

Australian Capital Territory

Access Mental Health

1800 629 354
www.health.act.gov.au

Territory Wide, ACT

A confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. Available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

Mental Health Foundation ACT

1800 985 944
www.mhf.org.au

Offers services for people with NDIS funding, in the following categories: support coordination, plan management, accommodation, personal assistance and development, group and personal wellbeing activities and life skills.

Supporting Others

Australia Wide

Carer Gateway

1800 422 737
www.carergateway.gov.au

Provides free counselling services over the phone, free coaching to help you in your role and lets you connect with other carers through a community forum.

SANE Australia Lived Experience Forum

www.saneforums.org

A safe, anonymous community providing peer support for family, friends and carers of people living with complex mental health issues.

New South Wales

One Door Mental Health – Carer Services

1800 843 539
www.onedoor.org.au

Various locations throughout NSW

A leading mental health service provider specialising in severe and persistent mental illnesses. The service provider for the NSW Family & Carer Mental Health Program in partnership with five Local Health Districts (LHD). The five LHDs involved are Hunter New England, Murrumbidgee, Southern NSW, South Western Sydney and Sydney.

Stride – Family Mental Health and Carer Support

1300 001 907
www.stride.com.au

Various locations throughout NSW

With Family & Carers support, you can learn skills that support your own mental health, and the people you care for. Located in Wollongong, Nowra and Hurstville

Queensland

Carers Queensland

(07) 3900 8100
www.carersqld.com.au

Various locations throughout QLD

Working to advocate for equal rights, opportunities, and enhanced outcomes for families, and committed to providing specialised carer, aged, and disability support services.

Better Relationships

1300 114 397
www.betterrelationships.org.au

Roma, QLD

Provides flexible support that enables carers and families to better cope with their caring role, improve their relationship with the person they support, and balance this role with the other parts of their life.

Social Services

Australia Wide

HealthDirect – After Hours GP Helpline

1800 022 222
www.healthdirect.gov.au

A 24/7 telephone service where a nurse will talk to you about your symptoms and may offer you a call back from a GP who can provide afterhours advice over the phone.

National Disability Insurance Scheme (NDIS)

1800 800 110
www.ndis.gov.au

Provides people with disability with information and connections to services in their communities, as well as information about what support is provided by each state and territory government.

New South Wales

Metro Assist

02 9789 3744
www.metroassist.org.au

Inner West and South West Sydney, NSW

Provides a range of services including financial assistance, financial counselling, gambling referral, emergency relief, No Interest Loans Scheme, assistance with energy and water bills.

Settlement Services International (SSI)

1800 960 975
www.ssi.org.au

Sydney and South West Sydney, NSW

Works with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

Settlement Services International (SSI) – NDIS Local Area Coordination

1800 960 975
www.ssi.org.au

Sydney and South West Sydney, NSW

Supports people aged seven and over to access the National Disability Insurance Scheme (NDIS) and other mainstream services in the community.

Queensland

Carers Queensland – NDIS Local Area Coordination

1300 999 636

Various locations throughout QLD

Support for NDIS participants and applicants to understand the things that matter and make a difference in your life, learn about their goals and hopes for the future, and support you as you move through the NDIS Pathway.

Multicultural Community Centre

(07) 3257 1868
www.mccbrisbane.org

Brisbane, QLD

Committed to assisting those disadvantaged by poverty, sickness, unemployment and racial discrimination. Provides government funded programs to assist CALD (Culturally and Linguistically Diverse) people. Through training and employment programs and other initiatives helps migrants integrate into Australian society.

Online Resources

Australia Wide

Beyond Blue

1300 224 636
www.beyondblue.org.au

Provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

WellMob

www.wellmob.org.au

Brings together culturally relevant online resources including websites, apps, podcasts, videos, helplines, social media and online programs for Aboriginal and Torres Strait Islander people, with a focus on social and emotional wellbeing.

Directory

Australia Wide

Head to Health

www.headtohealth.gov.au

Helps to access a range of mental health services through apps, online programs, online forums, and phone services, as well as providing a range of digital information resources.

My Community Directory

www.mycommunitydirectory.com.au

My Community Directory is the one place Australians find quality, online health and community information to meet these challenges now and in the future.

New South Wales

Human Services Network

www.hsnet.nsw.gov.au
Statewide, NSW

A free website available to anyone looking for a service in NSW. The site is mobile-ready and works on any internet-enabled device including tablets and smartphones, 24 hours a day, 7 days a week.

WayAhead Directory

1300 794 991
www.wayahead.org.au
Statewide, NSW

The Directory is a comprehensive and up-to-date database of mental health, wellbeing and community services. The Directory is a comprehensive and up-to-date database of mental health, wellbeing and community services. Our mental health information line is available from 9.00 am to 5.00 pm, Monday to Friday.

In a Crisis

Australia Wide

Emergency Services

Dial 000

Police, Fire, or Ambulance

Suicide Call Back Service

1300 659 467

A nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

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